top of page
Live Arrival Guarantee (LAG) Terms of service: Only FedEx Overnight shipments qualify for LAG. Carrier delays will void LAG. In the rare event customers receive a deceased specimen we will offer refunds or store credit, once photo or video proof is supplied. 50% Shipping cost on DOA replacements. Any and all health issues must be reported directly to our email AmbushArachnids@gmail.com within 2 hours of signed delivery or pickup. Temps between 40 and 90 degrees Fahrenheit are LAG temps. We will only ship to a FedEx hub outside of those temperatures.
bottom of page